Terms and Conditions

These terms govern your use of the DPPespr.com platform and website ("the Service"), operated by Kalchevo.com ("we", "us", "our"). By creating an account, buying a subscription, or otherwise using the Service, you agree to these terms. If you do not agree, please do not use the Service.

1. The Service

DPPespr.com is a software platform that helps brands and manufacturers create, host, and manage Digital Product Passports and related compliance information, and generate QR codes that link to them. We provide the tools; you remain responsible for the accuracy and completeness of the product data you enter.

2. Accounts

You must provide accurate account information and keep your login details secure. You are responsible for activity that takes place under your account. You must be authorised to act for the business you register.

3. Subscriptions, billing and renewals

• Paid plans are billed annually in advance unless stated otherwise at checkout.
• Plan limits apply to active (non-demo) passports, as described on our pricing page.
• Subscriptions renew automatically each year unless you cancel renewal before the next billing date.
• Fees are non-refundable except where required by law.
• We may change pricing for future billing periods with reasonable notice.

4. Free trial

Where offered, a free trial lets you evaluate the Service with a limited number of passports. Trial data may not be covered by long-term retention and may be removed if you do not subscribe.

5. Acceptable use

You agree not to misuse the Service, including by uploading unlawful content, infringing others' rights, attempting to disrupt or gain unauthorised access to the platform, or entering data you know to be false. We may suspend accounts that breach these terms.

6. Your data and content

You retain ownership of the product data, documents, and images you upload. You grant us the licence needed to host, process, and display that content so we can provide the Service, including showing passport information to people who scan your QR codes. You are responsible for ensuring you have the right to use the content you upload.

7. Intellectual property

The platform, its software, design, and branding remain our property or that of our licensors. These terms do not transfer any of our intellectual property to you.

8. Compliance disclaimer

The Service is a tool to help you prepare and present product information for regulations such as the EU ESPR. It does not constitute legal advice, and we do not guarantee that any passport meets every legal requirement that may apply to you. You are responsible for confirming your own compliance, and for the accuracy of the information you publish.

9. Availability and support

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted access. We may carry out maintenance and updates. Support is provided as described for your plan.

10. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, or loss of data, and our total liability in connection with the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law.

11. Termination

You may stop using the Service and cancel renewal at any time. We may suspend or end access if you breach these terms or fail to pay. On termination, your right to use the Service ends, and we will handle your data in line with our Privacy Policy.

12. Changes to these terms

We may update these terms from time to time. We will post the updated version here with a new date. Continued use of the Service after a change means you accept the updated terms.

13. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, unless mandatory local law provides otherwise.

14. Contact

Questions about these terms can be sent to [email protected].