Last updated: [DATE] · Effective: [DATE]
These Terms of Service ("Terms") govern your access to and use of the dppespr.com platform and related services (the "Service") operated by [COMPANY LEGAL NAME], a company registered in [England and Wales] under company number [NUMBER], with registered office at [REGISTERED ADDRESS] ("we", "us", "our"). By creating an account or using the Service you ("Customer", "you") agree to these Terms. If you do not agree, do not use the Service.
The Service enables businesses to create, manage, host and share Digital Product Passports (DPPs), including GS1 Digital Link QR codes, compliance and lifecycle data, supply-chain and environmental records, and related analytics. The Service is provided on a software-as-a-service basis.
You must provide accurate registration information and keep it current. You are responsible for safeguarding your credentials and for all activity under your account. Notify us immediately of any unauthorised use. You must be authorised to bind the organisation you register on behalf of.
You agree not to: (a) upload unlawful, infringing or misleading content; (b) submit data you are not entitled to share; (c) attempt to breach or test security without authorisation; (d) interfere with the Service's operation; (e) resell or provide the Service to third parties except as permitted; or (f) use the Service to violate any applicable law or regulation.
As between you and us, you retain all rights to the product, compliance, supply-chain and other content you submit ("Customer Data"). You grant us a worldwide, non-exclusive licence to host, process, reproduce and display Customer Data solely to provide and operate the Service. You are solely responsible for the accuracy, legality and quality of Customer Data and for ensuring you have all rights and consents needed to provide it to us.
The Service, including any AI-generated compliance audit, risk rating, circularity text, or environmental/Scope 3 estimate, is provided as an informational tool only. It does not constitute legal, regulatory or professional advice and does not guarantee compliance with the EU Ecodesign for Sustainable Products Regulation (ESPR), GS1 standards, REACH, or any other law or standard. You are solely responsible for verifying the accuracy and regulatory compliance of every passport you publish. AI-generated outputs may contain errors and must be independently reviewed.
Paid plans are billed in advance on the plan and billing cycle you select. Fees are stated exclusive of applicable taxes unless otherwise noted. Payments are processed by third-party providers (Revolut and/or PayPal); we do not store full card details. Plans renew automatically unless cancelled before the renewal date. Except where required by law, fees are non-refundable.
If a payment fails or a subscription lapses, we may suspend your account and the public resolution of your passports. We will retain your Customer Data for a grace period of ninety (90) days from the date of lapse or cancellation, during which your data can be restored if you bring your account back into good standing. After the 90-day grace period we may permanently delete your Customer Data, and it may be unrecoverable. Passports are retained for the duration of your active subscription. This clause does not apply to records we are legally required to keep (for example invoicing and tax records — see our Privacy Policy).
We maintain routine backups of the platform (currently performed daily and retained for approximately [35] days) as an operational measure. Backups are not a substitute for your own records. You are responsible for keeping your own copies of any Customer Data important to you. To the maximum extent permitted by law, we are not liable for any loss, corruption or inability to recover Customer Data.
We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. We may modify, suspend or discontinue features, and perform maintenance, with reasonable notice where practicable.
To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.
Nothing in these Terms excludes or limits liability that cannot be excluded by law (including liability for death or personal injury caused by negligence, or for fraud). Subject to that:
Enforceability of liability limitations is subject to applicable law (including, in the UK, the Unfair Contract Terms Act 1977 and the Consumer Rights Act 2015 where relevant). Have these reviewed.
You will indemnify and hold us harmless from claims, damages and costs arising from your Customer Data, your use of the Service, or your breach of these Terms or applicable law.
We and our licensors own all rights in the Service, including its software, design and trademarks. No rights are granted except as expressly set out in these Terms.
You may cancel at any time via your account or by contacting us. We may suspend or terminate your access for breach of these Terms or non-payment. On termination, sections intended to survive (including ownership, disclaimers, liability, indemnity and governing law) continue to apply. Data handling on termination is described in section 7 and our Privacy Policy.
We may update these Terms from time to time. Material changes will be notified by email or in-app. Continued use after changes take effect constitutes acceptance.
These Terms are governed by the laws of [England and Wales], and the courts of [England and Wales] have exclusive jurisdiction, subject to any mandatory rights you have under local law.
[COMPANY LEGAL NAME], [REGISTERED ADDRESS]. Email: [CONTACT EMAIL].